Privacy Policy

This Privacy Policy explains how KenergyAI, Inc. ("KenergyAI," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit our marketing website at kenergyai.com (the "Website") or contact us through it.

This Policy covers the Website only. Personal information that we process when providing our software products and services to customers is governed by our customer agreements and any related data processing terms, not by this Policy.

1. Information We Collect

Information you provide to us

When you submit our contact form, we collect:

• Name
• Work email address
• Any information you include in your message

Our contact form is protected by a CAPTCHA service to help distinguish people from automated traffic. The CAPTCHA may set a strictly necessary security cookie and may process limited device and interaction data for that purpose.

If you email us directly, we collect your email address and the contents of your message.

Please do not send us sensitive personal information (such as government identification numbers, financial account information, or health information) through the Website.

Information collected automatically

When you visit the Website, we and our service providers may automatically collect certain information, such as:

• IP address and approximate location derived from it (e.g., city or region)
• Browser type, device type, and operating system
• Pages viewed, referring pages, and the date and time of your visit
• Interaction data, such as clicks and scrolling

We collect this information through server logs and, where you have permitted it, cookies and similar technologies. See our Cookie Policy for details.

Information from other sources

We do not purchase personal information from third parties.

2. How We Use Information

We use personal information to:

• Respond to your inquiries and consultation requests
• Schedule and conduct meetings you request
• Evaluate whether our solutions fit your buildings or programs and prepare relevant information for you
• Send you follow-up communications related to your inquiry and, where permitted, information about our products and services (you can opt out at any time)
• Operate, maintain, secure, and improve the Website
• Understand how visitors use the Website (only with your consent where required)
• Detect, prevent, and respond to fraud, abuse, security incidents, and other harmful activity
• Comply with legal obligations and enforce our terms

We do not use personal information collected through the Website to make decisions that produce legal or similarly significant effects about you based solely on automated processing.

3. Legal Bases for Processing (EEA, UK, and Similar Jurisdictions)

Where laws such as the EU or UK General Data Protection Regulation apply, we rely on the following legal bases:

• Legitimate interests: responding to business inquiries, operating and securing the Website, and communicating with business contacts about our services, where those interests are not overridden by your rights.
• Steps prior to entering into a contract: when you request a consultation or information about our services for your organization.
• Consent: for non-essential cookies and analytics, and for marketing communications where consent is required. You may withdraw consent at any time.
• Legal obligation: where we must process information to comply with applicable law.

4. How We Share Information

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.

We disclose personal information only as follows:

• Service providers. We use vendors that process personal information on our behalf to provide services such as website hosting, form handling, spam protection for our contact form (CAPTCHA), analytics, and email and customer relationship management. These providers are contractually limited to using personal information to provide services to us.
• Legal and safety reasons. We may disclose information if we believe it is required by law, legal process, or a governmental request, or to protect the rights, property, or safety of KenergyAI, our users, or others.
• Business transfers. If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, personal information may be transferred as part of that transaction, subject to this Policy.
• With your direction. We may disclose information when you ask us to, for example to coordinate with a utility program or partner you have identified.

5. Cookies and Similar Technologies

We use strictly necessary cookies to operate the Website. We use analytics cookies only with your consent where required. You can change your choices at any time through the "Cookie settings" link in the Website footer. For more information, see our Cookie Policy.

6. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Policy, including to respond to and follow up on inquiries, maintain business records, and comply with legal obligations.

When information is no longer needed, we delete or de-identify it.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, such as encryption in transit (HTTPS) and access controls limiting who can view inquiry data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the "CCPA"), gives you the following rights, subject to certain exceptions:

• Right to know. You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collecting it, and the categories of third parties to whom we disclose it.
• Right to delete. You may request that we delete personal information we have collected from you.
• Right to correct. You may request that we correct inaccurate personal information we maintain about you.
• Right to opt out of sale or sharing. You may opt out of the "sale" of personal information or its "sharing" for cross-context behavioral advertising. We do not sell or share personal information, and we have no actual knowledge of selling or sharing the personal information of consumers under 16.
• Right to limit use of sensitive personal information. We do not collect or use sensitive personal information for purposes that would give rise to this right.
• Right to non-discrimination. We will not discriminate against you for exercising your privacy rights.

Categories of personal information collected (last 12 months)

We do not collect sensitive personal information as defined by the CCPA through the Website, and we do not sell or share any of the categories above.

How to submit a request

To exercise your rights, contact us through our contact form and mention "Privacy Request." in your message.

We will verify your request by matching information you provide with information we hold, and we may ask for additional information to confirm your identity. You may use an authorized agent to submit a request on your behalf; we may require proof of the agent's authorization and verification of your identity. We will respond within the time required by law.

Global Privacy Control

We honor Global Privacy Control (GPC) signals. When we detect a GPC signal from your browser, we treat it as a valid request to opt out of the sale and sharing of personal information for that browser, and we do not load non-essential analytics or advertising cookies unless you separately and affirmatively opt in where permitted by law.

9. Other U.S. State Privacy Rights

Residents of other U.S. states with comprehensive privacy laws (for example, Colorado, Connecticut, Virginia, Texas, Oregon, and others) may have similar rights, such as the rights to access, correct, delete, and obtain a copy of their personal information, and to opt out of targeted advertising, sale, or certain profiling. To exercise these rights, contact us as described below. If we deny your request, you may appeal by replying to our decision with the subject line "Privacy Request Appeal."

10. International Visitors

The Website is operated from the United States, and information we collect is processed in the United States. If you are located in the European Economic Area, the United Kingdom, or another region with data protection laws, you may have the right to access, correct, delete, restrict, or object to our processing of your personal information; to data portability; to withdraw consent at any time; and to lodge a complaint with your local data protection authority. Where required, we use appropriate safeguards for international transfers. To exercise these rights, contact us as described below.

11. Children's Privacy

The Website is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

12. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Website after an update means the updated Policy applies.

13. Contact Us

If you have questions about this Policy or our privacy practices, contact us at:

KenergyAI, Inc.
Online: through our contact form

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